Bravishi Online Store Policy

At Bravishi, our primary aim is to ensure that every customer leaves our online store with an enriched experience. If, for any reason, your encounter falls short of this expectation, kindly reach out to us, and we will make every effort to address and rectify the situation promptly.

Payment Options:

We accept Mobile Money, Visa, and Mastercard for all orders.

Operating Hours:

Our customer service is available from Monday to Saturday, 8 a.m. to 6 p.m. You can contact us at +233 277 821 377 or email us at info@bravishi.com for general inquiries, questions, or feedback. We strive to respond promptly, usually within the same business day, unless your email arrives late to closing time.

For order-related issues or problems, please email orders@bravishi.com.

Returns/Exchanges Policy:

At Bravishi, we are committed to delivering top-quality and authentic products. If, for any reason, you are dissatisfied with your purchase, we gladly accept returns for a full refund. Please contact us via phone or email at orders@bravishi.com with “RETURN” in the subject line, and we will promptly assist you.

Shipping:

Orders within the Accra metropolis are subject to a fixed-rate shipping charge of GHS40. Shipping rates for other destinations in Ghana and worldwide will be determined based on the chosen location.

Out-of-Stock Items:

We make every effort to keep our products in stock and update our website accordingly. In the event that an item becomes temporarily unavailable due to seasonal or other reasons, we will notify you by email. If you have already been charged, a refund will be issued. If you wish to be informed when the item is back in stock, simply reply to the notification email, and we’ll keep you updated.

Please note that certain products, such as ritual oils and incense, may occasionally be out of stock due to specific astrological seasons. We apologize for any inconvenience and appreciate your understanding of the meticulous processes involved in crafting these items correctly.

Thank you for choosing Bravishi – your trusted source for herbal, alternative medicine, metaphysical teachings, and consultancy.